Contact
Rails of Eternity is a solo project, so every message reaches the developer directly. Pick the channel that fits and expect a reply within a few days.
Press and business
Journalists, streamers and store or platform partners can write directly to the developer. The press kit page has the factsheet, descriptions and assets, all cleared for use without asking. For interviews, review builds or partnership questions, mention the outlet or company and the deadline in the first message.
Support and bug reports
The game is offline and keeps saves on your device, so a report is most useful with the platform (Android, iOS, Windows, macOS, Linux or Web), the game version shown in the settings screen, the mission you were in and what you expected to happen. Screenshots and screen recordings help; save files are never required. Purchases are handled by Google Play and the App Store, so refunds go through the store you bought from.
Where to write
The developer profile linked in the footer of every page lists the current public channels. A dedicated e-mail address is published here before launch; until then, use the profile. Messages in Portuguese, English or Spanish are all fine.
What we will never ask
No account exists, so nobody from Rails of Eternity will ever ask for a password, a payment method or a code sent to your phone. The only purchase in the game is made inside the official store apps.